Still having problems with SP Property

The required credentials are in the hidden field

I'm sorry to note that support requests have significant delays.
I don't know what's happening to Joomshaper, but the service it's offering is not up to par with the products (which are also being released lately with several bugs).
Other extension makers for Joomla! they have a much faster service (an answer is provided within 24 hours) and problem solutions are almost immediately implemented on the final product.
I hope that assistance will be quicker, because it is unthinkable for us users of your products to make our customers wait more than 1 month to complete or fix their site.

This is the provider's answer: these changes are not made at the server configuration level on our shared hosting configurations (including development hosting). Also the problem occurs in another installation as well.

Thanks for the reply.
I do not doubt that on your installation the component works.
What I don't understand is why you provide a component that needs hosting side modification if most of the hosting providers don't make server modifications especially on shared hosting.
Like you, I installed on a different hosting and on my computer, as you can see in the first video (shared hosting) and in the second video (on my localhost).
https://www.loom.com/share/938388d0dd08429d9d8a79d1de64ddaf?sid=dfcc642d-228d-4f16-b020-4f08cf754528

I note that on a different installation with the Estate template the component does not have this problem, I deduce that it is not a hosting configuration problem.

I'm adding this video of a fresh install on my localhost using the Estate template.
This shows that without any modification on hosting, the problem doesn't exist, but it is present only on the files (database?) of that installation which doesn't work.

https://www.loom.com/share/ecc796661d3c44b68dd8be360d9d6e38?sid=6ece0872-c10a-4c5d-a77a-4a952f1d6d7b

Best Regards

Please.
To work around this problem is it possible to modify or add a dropdown field where I can create a list from which to choose the icon? I could do the insertion on a file, just give me instructions on how to do it.
Best rgds

Still problems.

Why can't you see the fontawesome? flexslider.css problem? Can you solve?

See: https://prnt.sc/OcVAMOCHKcxx

https://staging.terraperta.it/

Please. To work around this problem: https://www.joomshaper.com/forum/question/25282#qa-answer-119766 is it possible to modify or add a dropdown field where I can create a list from which to choose the icon? I could do the insertion on a file, just give me instructions on how to do it. Best rgds