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SP Easy Image Gallery - cannot upload images to album

Asked by sydk2017 3 years ago Last activity 3 years ago

I cannot upload images to an album. Everything worked fine up to a couple months ago, can't figure out what is wrong - can someone help?

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sydk2017 Asked this

After 2 days the people at Joomshaper failed to find a fix for this problem. I had to uninstall the extension, go into MyPHP and delete the database tables, then reinstall and re-create the image galleries all over again. It's a pain because you can't use the images from the previous albums, but quicker than waiting for help that usually isn't very helpful anyway.

2 more replies

Mehtaz Afsana Borsha Staff

Hi

Sorry for your experience, actually we have a holiday here and no one is available. That's why it is happening. Sorry again.

-Regards.

Jorge

I am having the same issue! I get an alert saying "Unsupported image format", however the file extension I am uploading is allowed in Joomla and only in Easy Image Galerry is where I am having that problem, it works properly in the media manager, even in SP Builder PRO.

I'm using Joomla 4.3.3
SP Easy Image Gallery 2.02
PHP 8.2

Mehtaz Afsana Borsha Staff

Could you please create a new forum post about your issue?

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