SP Easy Image Gallery: Pictures do not upload - Forum | JoomShaper
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SP Easy Image Gallery: Pictures do not upload

Asked by Dan Hummel 3 years ago Last activity 3 years ago

When I try to upload one ore more images in SP Easy Image Gallery, the upload stops at 100% and the image will not be shown. If I look into the folder with my FTP-tool, the Image and the generated thumbnails are there - but in the SP Easy Image Gallery component they don't show up. Even if I save the album, no image is shown. If I try to upload the images in another SP Easy Image Gallery installation (on another, older webpage) they work. What went wrong?

7 replies

Toufiq Senior Staff

Hi there,

I appreciate you reaching out. I sincerely apologize for this oversight. I also found this problem on your site. But, when i checked on my localhost it works fine. Can you give me time to find out the real problem and solution?

-Thanks

Dan Hummel Asked this

Hi Toufiq,
no problem - take your time. I would be glad if you could find a solution!

Greetings, Dan.

Toufiq Senior Staff

Did you change administrator access?

Dan Hummel Asked this

Hi Toufiq,
no - I just tried to login with your data and it worked.

Toufiq Senior Staff

Itried to download AKeeba backup. But, after sudden time it start again download. Please provide me FTP access to download the backup. Thanks

Dan Hummel Asked this

Hi Toufiq,
here you go - please look at the hidden content.
Greetings, Dan.

Toufiq Senior Staff

Downloaded your site and shared your site backup to our developer team. Allow me more time. Thanks

Toufiq Senior Staff

I will check it tomorrow. Thanks

Toufiq Senior Staff

Please check now. Thanks

Dan Hummel Asked this

Hi Toufiq, thank you very much, now it works! But please let me know what went wrong - did we make a mistake somewhere? It would be great to avoid this mistake in the future. Greetings, Dan.

Toufiq Senior Staff

We just fixed the issue on our package and released a latest version.

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