Solved Templates

Problem with Off-Canvas Animation mode

Asked by Denis Mone 5 years ago Last activity 5 years ago

After the Helix update (from Free version to PRO version), only one Off-Canvas Animation mode works (Template - Menu - Off-Canvas Animation)
This is the Default mode

Fullscreen and other modes don't work.

How to fix it?

Thank you

Accepted answer

Marked as the solution

Toufiq Senior Staff

5 years ago

off-canvas menu module related with the off-canvas menu. But, If i disable the module of offcanvas it does not affect your offcanvas. By the way i have enabled the show submenu in your off-canvas menu module. Maybe you have changed something and that you know well. Thanks

https://prnt.sc/10uwf6z

13 more replies

Toufiq Senior Staff

5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Are you talking about Helix 2.0 beta version? Helix ultimate doesn't have the pro version.

-Thanks

Denis Mone Asked this

5 years ago

No
i mean template shaper_helix3 - it has this option
website https://body-work.ru/

Toufiq Senior Staff

5 years ago

Please provide me the Joomla administrator access

Denis Mone Asked this

5 years ago

yes

Toufiq Senior Staff

5 years ago

Yes, There has problem. Please give me the FTP access. Thanks

Denis Mone Asked this

5 years ago

yes

Toufiq Senior Staff

5 years ago

Hi there, No clue found. Need time. Thanks

Denis Mone Asked this

5 years ago

ok
waiting for

Toufiq Senior Staff

5 years ago

You have made the changes of template code or something. That's why occurred the problem. Thanks

Denis Mone Asked this

5 years ago

yes - i was doing template overrides

now I see that Off-canvas animation is available in all modes. But there are no drop-down items. (The desktop version of the site has them, but the mobile version does not)

screenshop https://body-work.ru/images//screen1.jpg