Problem With Off-Canvas Animation Mode - Question | JoomShaper
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Problem With Off-Canvas Animation Mode

Denis Mone

Denis Mone

Template 4 years ago

Hi

After the Helix update (from Free version to PRO version), only one Off-Canvas Animation mode works (Template - Menu - Off-Canvas Animation) This is the Default mode

Fullscreen and other modes don't work.

How to fix it?

Thank you

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14 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #11858

off-canvas menu module related with the off-canvas menu. But, If i disable the module of offcanvas it does not affect your offcanvas. By the way i have enabled the show submenu in your off-canvas menu module. Maybe you have changed something and that you know well. Thanks

https://prnt.sc/10uwf6z

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #11711

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Are you talking about Helix 2.0 beta version? Helix ultimate doesn't have the pro version.

-Thanks

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Denis Mone
Denis Mone
Accepted Answer
4 years ago #11723

No i mean template shaper_helix3 - it has this option website https://body-work.ru/

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #11737

Please provide me the Joomla administrator access

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Denis Mone
Denis Mone
Accepted Answer
4 years ago #11743

yes

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #11747

Yes, There has problem. Please give me the FTP access. Thanks

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Denis Mone
Denis Mone
Accepted Answer
4 years ago #11750

yes

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #11760

Hi there, No clue found. Need time. Thanks

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Denis Mone
Denis Mone
Accepted Answer
4 years ago #11761

ok waiting for

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #11765

You have made the changes of template code or something. That's why occurred the problem. Thanks

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Denis Mone
Denis Mone
Accepted Answer
4 years ago #11783

yes - i was doing template overrides

now I see that Off-canvas animation is available in all modes. But there are no drop-down items. (The desktop version of the site has them, but the mobile version does not)

screenshop https://body-work.ru/images//screen1.jpg

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Denis Mone
Denis Mone
Accepted Answer
4 years ago #11785

and now when i make changes in the preset1.css file they get reset

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Denis Mone
Denis Mone
Accepted Answer
4 years ago #11873

Thank you! now everything is working as it should. (The edits to the template were made several years ago and of course, I don't remember much)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #11876

Glad to know that your problem is solved. Thanks

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