problem by installation with quickstart package on my XAMPP - Forum | JoomShaper
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problem by installation with quickstart package on my XAMPP

Asked by ROHDE KG 2 years ago Last activity 2 years ago

Hello,
I unpacked the quickstart package on my XAMPP. That worked fine. Then I created a database and tried to install Joomla. At the final step, I initiated the installation. Initially, everything looks good, but then the installation aborts - unfortunately without an error message.
What could be going wrong?
Thanks for a quick response!

7 replies

Robert Kvacskai

Hi,

unfortunatelly I´ve got no answer, I only wanted to add that I have exactly the same problem as you...

I hope there will be some fix for that problem soon...

With regards

R.K.

Chico Gois

Hi,
1- Check if the DB has the tables?
2- Check if the configuration.php file was created.

Then delete the installation folder and try to access the website.

I believe it's a bug

Robert Kvacskai

Hi Chico,

tables are ok, configuration.php is ok. After removing Installation folder J4 shows this error message:

![https://ibb.co/Hgz42HN]

Though, there is no progress.

Thanks for your repy and help!

R.

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us. I have installed the latest version and it seems ok in my end.

https://prnt.sc/N--KyJ3DHnUm

Could you please give me. a screenshot of your issue?

-Regards.

Robert Kvacskai

Hi Mehtaz!

With reference to my reply to Chico above - there is the last news: ![https://ibb.co/Hgz42HN]

Many thanks!

R.

ROHDE KG Asked this

But i don't know how can i here upload a screenshot of my issue for you.
What should i do?

ROHDE KG Asked this

Failed opening required 'C:\xampp\htdocs\decora\components\com_sppagebuilder\parser./../helpers/helper.php' (include_path='\xampp\php\PEAR')

Mehtaz Afsana Borsha Staff

Sorry for the inconvenience! Please lower your PHP version down to the PHP 7.2/7.3 then it will be good I hope.

However, here you will get all the technical requiremenys andrecommended PHP settings:

https://www.joomshaper.com/documentation/joomla-templates/newsberg/technical-requirements

You can also follow this link below:

https://www.joomshaper.com/documentation/joomla-templates/luxyort/quickstart-installation-problems

ROHDE KG Asked this

Sorry, i need the template decora. If it doesn't work, then i will refuse this order.

ROHDE KG Asked this

Please see above chat history, i can't install decora Quickstart package. It doesn't work. How can i get a useful answer?

Mehtaz Afsana Borsha Staff

Hi there!

Sorry for your experience.

Did you check and fulfill all the technical requirements from here?

https://www.joomshaper.com/documentation/joomla-templates/pitech/technical-requirements

The following section is important: https://www.joomshaper.com/documentation/joomla-templates/pitech/installation-problems-troubleshooting

And this conversation may help either: https://www.joomshaper.com/forum/question/10430

ROHDE KG Asked this

yes, i have done all of these steps. I tried everything according to the technical specifications, but to no avail, it still doesn't work.

Mehtaz Afsana Borsha Staff

Could you please try again? And change the database name also. And if possible lower your PHP version.

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