Problem By Installation With Quickstart Package On My XAMPP - Question | JoomShaper

Problem By Installation With Quickstart Package On My XAMPP

RK

ROHDE KG

General 2 months ago

Hello, I unpacked the quickstart package on my XAMPP. That worked fine. Then I created a database and tried to install Joomla. At the final step, I initiated the installation. Initially, everything looks good, but then the installation aborts - unfortunately without an error message. What could be going wrong? Thanks for a quick response!

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19 Answers
RK
Robert Kvacskai
Accepted Answer
2 months ago #148522

Hi,

unfortunatelly I´ve got no answer, I only wanted to add that I have exactly the same problem as you...

I hope there will be some fix for that problem soon...

With regards

R.K.

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Chico Gois
Chico Gois
Accepted Answer
2 months ago #148523

Hi, 1- Check if the DB has the tables? 2- Check if the configuration.php file was created.

Then delete the installation folder and try to access the website.

I believe it's a bug

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RK
Robert Kvacskai
Accepted Answer
2 months ago #148594

Hi Chico,

tables are ok, configuration.php is ok. After removing Installation folder J4 shows this error message:

![https://ibb.co/Hgz42HN]

Though, there is no progress.

Thanks for your repy and help!

R.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #148550

Hi

Thanks for contacting us. I have installed the latest version and it seems ok in my end.

https://prnt.sc/N--KyJ3DHnUm

Could you please give me. a screenshot of your issue?

-Regards.

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RK
Robert Kvacskai
Accepted Answer
2 months ago #148595

Hi Mehtaz!

With reference to my reply to Chico above - there is the last news: ![https://ibb.co/Hgz42HN]

Many thanks!

R.

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RK
ROHDE KG
Accepted Answer
2 months ago #148658

But i don't know how can i here upload a screenshot of my issue for you. What should i do?

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RK
ROHDE KG
Accepted Answer
2 months ago #148659

Failed opening required 'C:\xampp\htdocs\decora\components\com_sppagebuilder\parser./../helpers/helper.php' (include_path='\xampp\php\PEAR')

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #148670

Please use this for uploading screenshot

https://imgur.com/upload

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RK
ROHDE KG
Accepted Answer
2 months ago #148680

https://imgur.com/a/Gzmmjeo

here is the screenshot of my issue

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RK
ROHDE KG
Accepted Answer
2 months ago #148681

https://imgur.com/a/3wMJAQk

here is one screenshot of the website

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #148688

Sorry for the inconvenience! Please lower your PHP version down to the PHP 7.2/7.3 then it will be good I hope.

However, here you will get all the technical requiremenys andrecommended PHP settings:

https://www.joomshaper.com/documentation/joomla-templates/newsberg/technical-requirements

You can also follow this link below:

https://www.joomshaper.com/documentation/joomla-templates/luxyort/quickstart-installation-problems

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RK
ROHDE KG
Accepted Answer
2 months ago #148699

i have done all of these steps, but it yet doesn't work. for your advice is not suitable for me, i need joomla 4 or 5, here is joomla 3:

??????

the technical requiremenys andrecommended PHP settings:

https://www.joomshaper.com/documentation/joomla-templates/newsberg/technical-requirements

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #148839

You can install Newsberg Joomla 4 quickstart from here

https://www.joomshaper.com/joomla-templates/newsberg

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RK
ROHDE KG
Accepted Answer
2 months ago #148976

Sorry, i need the template decora. If it doesn't work, then i will refuse this order.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #149085

Here is the download link of Decora template

https://www.joomshaper.com/downloads/template?search=decora

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RK
ROHDE KG
Accepted Answer
2 months ago #149124

Please see above chat history, i can't install decora Quickstart package. It doesn't work. How can i get a useful answer?

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #149213

Hi there!

Sorry for your experience.

Did you check and fulfill all the technical requirements from here?

https://www.joomshaper.com/documentation/joomla-templates/pitech/technical-requirements

The following section is important: https://www.joomshaper.com/documentation/joomla-templates/pitech/installation-problems-troubleshooting

And this conversation may help either: https://www.joomshaper.com/forum/question/10430

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RK
ROHDE KG
Accepted Answer
2 months ago #149218

yes, i have done all of these steps. I tried everything according to the technical specifications, but to no avail, it still doesn't work.

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago #149352

Could you please try again? And change the database name also. And if possible lower your PHP version.

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