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Helix incorrect path for images

Asked by paul.aydelott 2 years ago Last activity 2 years ago

My client loads multiple images in blog media for an article. When the article renders, the images do not appear. Images are loaded correctly into /images. The path to the image links are rendered as /new/images.
I had converted the joomla 4 version of the site in the /new directory. When the conversion completed, I copied the files up a level.
The temporary solution has been to copy the images from /images to /new/images, but that has to be done manually after every article with images is added or edited.

There are two prior tickets and multiple, non-working solutions to images not showing correctly.

Accepted answer

Marked as the solution
Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. I just checked your aricle blog image and the image path is correct. Check the hidden content.

Best regards,

Toufiqur Rahman (Team Lead, Support)

1 more reply

paul.aydelott Asked this

Thanks. You or an upgrade fixed the problem. Much appreciated.

Toufiq Senior Staff

You are most welcome & Thanks

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