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Video Display on Headers

Asked by Kirti 5 years ago Last activity 5 years ago

Hi, I am using Themis for my client. Works beautifully. However the problem is that when I use a video as a background for a header section, the video doesn't load on a tablet and mobile.

The background video loads only after it is scrolled. It works perfectly on desktops and laptops. Here's the link
https://www.blackwinterprojects.com/

Please help as the customers love the whole concept but is annoyed that it doesn't work on mobiles and tablets.

Best,

7 replies

Ofi Khan Staff

Hello Kirti

Autoplaying video is discouraged by mobile browsers and it is not practical too. You can check Chrome's Autoplay Policy for example.

Best regards

Kirti Asked this

Thanks for the quick response. But it says "Muted autoplay is always allowed."

The video used is without sound. So, it should play right?

Ofi Khan Staff

Please share the page link with the video section.

Kirti Asked this

Hi, Is there a solution for this?

Kirti Asked this

Hi Folks,
Need a response to this please

Ofi Khan Staff

Apology for the delay. For mobile, you will need user action to start the slideshow. You may try a slideshow in Raw HTML addon if you want.

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