Staff replied EasyStore

Easycart not working properly

Asked by Morris Anderson 2 years ago Last activity 2 years ago

I have Easystore on several sites. I love the Extension. There is one site that is throwing me off and I do not know why or how to fix it.

When going to a product page and adding a product I get a list of errors. Again, no other site we operate does this. It's just a one off fluke of being different.

I am getting this error:

Warning: Undefined array key "oz" in /var/www/vhosts/niptees.com/httpdocs/administrator/components/com_easystore/src/Helper/SettingsHelper.php on line 234

5 replies

Toufiq Senior Staff

2 years ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Morris Anderson Asked this

2 years ago

Site:
https://niptees.com/administrator/index.php

    Not sure why we are not getting this cart to work. It works perfectly fine on all the other sites. When adding a product to the cart you get errors and nothing in the cart.

Toufiq Senior Staff

2 years ago

Provide me the FTP access.

Toufiq Senior Staff

2 years ago

One of file deleted by my mistake. Please share your FTP access.

Toufiq Senior Staff

2 years ago

Or download & replace this file on this file location.

administrator/components/com_easystore/src/Helper/SettingsHelper.php

SettingsHelper.php.zip

Morris Anderson Asked this

2 years ago

I did a restore from a backup. The files are there and the site is working again. I recreated the Customer Support login with the same previous credentials.

I did not see this message until after I wrote another comment about the site not working. You may delete the other post as now I know it was a mistake still being attempted to correct.

Toufiq Senior Staff

2 years ago

Please check now the cart issue. Thanks

Morris Anderson Asked this

2 years ago

Atleast the cart is working again. For the basic items there can be customers who can checkout.

However, we've noticed that when we select an option we still get this error:

Warning: Attempt to read property "title" on null in /var/www/vhosts/niptees.com/httpdocs/components/com_easystore/layouts/title.php on line 28

Warning: Attempt to read property "stock" on null in /var/www/vhosts/niptees.com/httpdocs/components/com_easystore/layouts/availability.php on line 24

To recreate this we went to "Shop" from the top menu.
Viewed the Hibiscus Selection.
Chose a Yellow option
Added to Cart.

Then we continue to get the error.

Toufiq Senior Staff

2 years ago

Developer team is checking your issue. Thanks