Easycart Not Working Properly - Question | JoomShaper

Easycart Not Working Properly

MA

Morris Anderson

EasyStore 2 weeks ago

I have Easystore on several sites. I love the Extension. There is one site that is throwing me off and I do not know why or how to fix it.

When going to a product page and adding a product I get a list of errors. Again, no other site we operate does this. It's just a one off fluke of being different.

I am getting this error:

Warning: Undefined array key "oz" in /var/www/vhosts/niptees.com/httpdocs/administrator/components/com_easystore/src/Helper/SettingsHelper.php on line 234

Warning: Undefined array key "oz" in /var/www/vhosts/niptees.com/httpdocs/administrator/components/com_easystore/src/Helper/SettingsHelper.php on line 234

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9 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 2 weeks ago #166456

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

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MA
Morris Anderson
Accepted Answer
1 week ago #166746

Site: https://niptees.com/administrator/index.php

    Not sure why we are not getting this cart to work. It works perfectly fine on all the other sites. When adding a product to the cart you get errors and nothing in the cart. 
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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #166849

Provide me the FTP access.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #166852

One of file deleted by my mistake. Please share your FTP access.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #166855

Or download & replace this file on this file location.

administrator/components/com_easystore/src/Helper/SettingsHelper.php

SettingsHelper.php.zip

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MA
Morris Anderson
Accepted Answer
1 week ago #166877

I did a restore from a backup. The files are there and the site is working again. I recreated the Customer Support login with the same previous credentials.

I did not see this message until after I wrote another comment about the site not working. You may delete the other post as now I know it was a mistake still being attempted to correct.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #166926

Please check now the cart issue. Thanks

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MA
Morris Anderson
Accepted Answer
1 week ago #167030

Atleast the cart is working again. For the basic items there can be customers who can checkout.

However, we've noticed that when we select an option we still get this error:

Warning: Attempt to read property "title" on null in /var/www/vhosts/niptees.com/httpdocs/components/com_easystore/layouts/title.php on line 28

Warning: Attempt to read property "stock" on null in /var/www/vhosts/niptees.com/httpdocs/components/com_easystore/layouts/availability.php on line 24

To recreate this we went to "Shop" from the top menu. Viewed the Hibiscus Selection. Chose a Yellow option Added to Cart.

Then we continue to get the error.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 week ago #167142

Developer team is checking your issue. Thanks

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