Please be so kind to help with template issue.
I use SP page builder 5.4.0, shaper helixultimate 2.1.1. and joomla 5.1.4.
I have issue with template change.
Templates: edit stile > helix ultimate > template options: can not make changes.
Templates > Shaper_helixultimate > css > template.css: if I open and close that file, error 404 occures.
Do you suggest any solution?
Thanks.
Hi there,
Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.
I appreciate your cooperation and will ensure to get back to you as soon as possible.
Best regards,
Toufiqur Rahman (Team Lead, Support)
Thank you. Details below.
I have created an instance of your site in my testing server. Please check.
On your server everything works fine?
What could cause this problem?
Thank you.
Resources can't load properly on your server.
Could be rocket_loader or mod_security occurred the problem.
If mod_security is turned off, then it works. Thank you!
You are most welcome & Thanks
