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Solved Extensions

Portfolio

Asked by Attila 1 year ago Last activity 1 year ago

In the portfolio I've created the images are not responsive, the "zoom" or "watch" options available in the demo version are not showing and the images can only be zoomed in through the title. When zoomed through the title, the image opens on a new page (rather than as a pop up) with no other option to go back to all photos than the browser's back button.

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Atick Eashrak Shuvo Staff

Apolozy for the inconvenience. This issue is caused by the template, which overrides the SP Simple Portfolio. The override design does not include the popup option, so the "zoom" or "watch" features from the demo version aren’t displayed. As a result, images are only zoomed in through the title, opening on a new page with no direct option to return to the gallery except using the browser’s back button.

3 more replies

Atick Eashrak Shuvo Staff

Hi there!

Sorry for your experience.

Would you please give me your admin access to check the issue for you? Kindly, keep a full site backup before sharing the credentials.

Best Regards

Attila Asked this

Sure, thx.

Atick Eashrak Shuvo Staff

Please add images.

Attila Asked this

Hi, on my end it would seem there are already two images (just to try how the extension works) but I have just added to more.

Attila Asked this

Many thanks for this. I'm not an expert enough (or, rather, at all) so ... is there a simple fix to this (editing thr ccs file?). Or could you point me to a template on your website which would not cause this problem? i am happy to use a different template.

Atick Eashrak Shuvo Staff

The simple fix will be removing the override design.

Attila Asked this

i dont know how to do that... sorry. and probably it's not part of the support you offer but is there any way you can do it for me please?

Atick Eashrak Shuvo Staff

Please check now.

Attila Asked this

Sorry, couldn't check it sooner. It works now. I am ever so grateful for your help! Thank you.

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