After updating to the latest version (1.4.2), the product variants no longer work. Whenever I click on a variant, I am redirected to the same product every time. If I unpublish this product, none of the variants work at all.
Staff replied
EasyStore
Variants
4 replies
Ziaul Kabir Staff
Hello Hans,
Thank you for reaching out to us. I apologize for the issues you’re experiencing. On my end, using the Orbit template with Easy Store 1.4.2, I wasn’t able to replicate the issue you’re facing.
Could you please provide me with your admin access in the hidden content section so that I can investigate further? Before doing so, please ensure you take a full backup of your site.
Thanks,
Hans Asked this
Hello Ziaul,
I have noticed that some variants do work while others do not. For the variants that do not work, the URL ends with variant=undefined. For those that do work, the URL ends with variant= followed by a number, e.g., variant=419.
Ziaul Kabir Staff
Hello Hans,
Could you please provide me with your admin access in the hidden content section so that I can investigate further? Before doing so, please ensure you take a full backup of your site.
Thanks,
Hans Asked this
Ok see hidden content
Ziaul Kabir Staff
Hello,
I checked the issue, and it seems to be caused by using inch quotes (") in the Variation value. This prevented the system from properly recognizing it as a valid value for the variation. To resolve this, you can use text instead of quotes ("). I have removed the quotes, and it is now working correctly.
Thanks!
Hans Asked this
Thanks Ziaul!
Ziaul Kabir Staff
You are welcome.
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