When viewing the Order History via the front end. clicking on the desired Order ID throws a 404 error. Is this a bug or have not configured something ?
eg - open page : index.php/my-orders/1001
Staff replied
EasyStore
Order History 404 error
Asked by Adrian
1 year ago
Last activity 1 year ago
11 replies
Ofi Khan Staff
Hello Adrian
Apology for the inconvenience. I have not found the issue. Please record the scenario and share it via any drive like Google Drive, One Drive, Files FM etc. I will check the issue.
Best regards
Ofi Khan Staff
Just checking in to see if you had any feedback regarding the solution provided. If the answer resolved your query, you can mark it as accepted to help close the post and guide others with similar questions. There is a button to accept answers after each comment.
If there's anything else you need assistance with, feel free to let us know!
Adrian Asked this
No one has provided a solution and the problem still exists.
Ofi Khan Staff
Please share a screenshot of your issue to understand it better. Take a screenshot and share via any platform. For example: Lightshot or Imgur
Adrian Asked this
I already shared the screen shots but here thay are again -
Front end view
https://prnt.sc/4WrJYYg-OiDU
Click in #1001 and you get a 404 error
https://prnt.sc/tOlUrmia0M7n
admin view of order 1001
https://prnt.sc/bKOW3FBUAgE9
Ofi Khan Staff
Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup before sharing.
Ofi Khan Staff
Just checking in to see if you had any feedback regarding the solution provided. If the answer resolved your query, you can mark it as accepted to help close the post and guide others with similar questions. There is a button to accept answers after each comment.
If there's anything else you need assistance with, feel free to let us know!
Adrian Asked this
No one has provided a solution and the problem still exists. Thats twice you have asked me now. When is someone going to address this issue. Thanks in advance
Ofi Khan Staff
Sorry, I could not help you because you have not replied earlier. Now that you have shared the access, I have checked your issues. Please check the hidden content box for the answer.
Adrian Asked this
Something has changed - When i logged into the front end as user "adiehm" there was one order showing, order #1001, I checked that only a few hours ago before replying to your message earlier today. Now there are no orders linked to user adiehm.
Clicking on that order #1001 would throw the error. For soem reason that order was linked to the user adiehm but now it is not ?
Ofi Khan Staff
I am also confused to see this. Please share your database access. I will try to fix it.
Log in to reply.