Moble Menu no working - Forum | JoomShaper
Staff replied Helix Framework

Moble Menu no working

Asked by Dan Schaefer 1 year ago Last activity 1 year ago

My Hamburger moble menu is not working and only produces a total gray out over layer over my entire website. I've had issus with this over 3 years now and not been able to update my websites Joomla, Halix, Page Builder and more. I was hoping to see if a new update would fix it but it dosn't. I have uninstalled almost all my exstentions and all other things that could possibly interfear but no go. Please help!

Everything from Joomshaper is current

https://StratoJetUSA.com
Joomla 3.10

6 replies

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Dan Schaefer Asked this
1 year ago

Hi Paul,

I have gone through all this before and did again about 5 times and no results. Have been trying to fix this for a long time and I'm at a point of leaving Joomshaper all together or having to completely to a fresh install of Joomla 5 and rebuild. I'm getting an Ajax error trying to update to Joomla 4 (not sure who's issue this is). I want to get this fixed before I move on or make a decision on what to do next. I appreciate any help you can provide and need someone to look at my admin and backend

  • "Go to Templates > Helix Ultimate > Template Options > Menu > Off canvas
    Then select one of the layouts. Must be a blue border around it (look at the screenshot below).
    Check if you selected the needed Menu inside "Select Off-canvas Menu".
    Click SAVE to set new settings. Now it should be fixed.
    If it's not yet, change Off-canvas Position (Left-Right or Right-Left), save settings, and then recheck."*

This does nothing. The Burger mobile menu icon is there but nothing changes nor shows up when I click it, just an overlay

  1. "If you cannot click to open submenu items - probably you used the wrong Menu item type. Please do NOT use those (Separator nor Header) for main menu items (!). We recommend using the "URL" with "#" (hash) mark inside the URL field. Then your Mobile Off canvas Menu will work correctly, and you will be able to see and click (+) to open submenu items."

No menu items show at all, just a total overlay of the whole site (did you look at the URL and click on the Burger menu? please see if you're getting the same result)
Where and I support to add '#'
Main menu item Error
Save failed with the following error: The home menu item must be a component. (cannot use URL)

  1. ".burger-icon > span {background-color: black; background: black;}
    body.ltr.offcanvs-position-right.offcanvas-active .offcanvas-menu {background: white;}
    .offcanvas-menu { background-color: white;}
    .offcanvas-menu .offcanvas-inner ul.menu > li > a {color: black;}"
    Do I add this to before header, body, after body? Do I add the code in the Templet framework GUI or in the "system" files?
Paul Frankowski Senior Staff
1 year ago · edited

As you can also read in Helix documenation, some Ajax errors can be caused by Mod_Security rules. Please disable that by now in CPanel, and try again. But in general, we don't help with Joomla Upgarde process. For that > forum.joomla.org.

ad 2) In your case this Helix advice (tip) is not applicable. Or at least not at this level. Your problem is due to something else.

  1. The home menu item must be a component.

Of course, and this is regulated by Joomla itself since Joomla 1.x.

Paul Frankowski Senior Staff
1 year ago

Is working now. I guess, server needed time to refresh my changes from yesterday.

info_3092_2025.gif

Dan Schaefer Asked this
1 year ago

Hi Paul,

No. I actually loaded Mobile Menu CK plugin just to get something up. It actually isn't working properly yet and I'm trying to figure it out.

Paul Frankowski Senior Staff
1 year ago

For me its code looks like from Helix. Also becuse it's using Logo as set. And closing "X" is from Helix code.

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