helix presets not effecting - Forum | JoomShaper
Staff replied Helix Framework

helix presets not effecting

Asked by delek 1 year ago Last activity 1 year ago

hi, i am using nectar template and trying to choose another Pre Defined Presets but it is not giving any effects and not changing the colours in template. how can i solve it?

1 reply

Asfakur Rahman Saikat Staff

Hi Delek,

Thank you for reaching out, and sorry for the inconvenience.

First, please ensure that you have the latest version of the Helix Ultimate plugin installed.
https://prnt.sc/HEUfft0abRmJ

Additionally, make sure that this setting is enabled:
View Screenshot

In some cases, server caching may cause issues, so try clearing your cache and checking again.

If the issue persists, please share your Joomla admin URL, username, and password in the hidden content section. Before sharing any credentials, kindly take a full backup of your site.

Best regards

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