BUG with multi langual setting - Forum | JoomShaper
Solved Helix Framework

BUG with multi langual setting

Asked by Laurent 1 year ago Last activity 1 year ago

Hi,

On latest helix release.
On multi langual website.
On articles settigns, when I enable this setting https://prnt.sc/Vik-6gXh9Yb6 I get this error on front-end https://prnt.sc/GjwWTl0rGhde
I have tested to assign Cassiopeia template to menu item and works fine.
When assign helix template to menu item, I get the error.

Could you please fix it?

Thanks
L.

Accepted answer

Marked as the solution
Ziaul Kabir Staff

The issue has been resolved and the fix will be included in the upcoming release.

Thank you for your patience!

4 more replies

Laurent Asked this

any news?

Ziaul Kabir Staff

Hello Laurent,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best Regards,

Laurent Asked this

any news please?

Laurent Asked this

no I can't sorry, website is installed locally only for the moment.
please test by yourself.
you don't need any access.
test on your own test website you will see ;-)

Laurent Asked this

any news about this bug fix?

Laurent Asked this

any news?

Ziaul Kabir Staff

I didn't found this type of issues,

Could you please create a backup using Akeeba, then share it with me.

Thanks for your cooperation

Laurent Asked this

have you reproduced all the steps describded in my first post?

Ziaul Kabir Staff

You’ve shared a screenshot in a different language, and we weren’t able to find the same settings on our end.

If you could provide a backup of your site, it would help us investigate the issue more effectively.

Best regards,

Laurent Asked this

I have added a video in Hidden Content to show you the issue.
Please download it ASAP, download link will expire in 3 days.

Ziaul Kabir Staff

We’ve identified the issues—thank you for your support.

I appreciate your patience. The fix will be included in the next release.

Thanks again.

Laurent Asked this

ok thanks.

Ziaul Kabir Staff

You are most welcome.

Laurent Asked this

any news please?

Laurent Asked this

ok thanks

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