Impossible to upload Page Layouts - Forum | JoomShaper
Staff replied SP Page Builder

Impossible to upload Page Layouts

Asked by Emeric 1 year ago Last activity 1 year ago

4 replies

Mehtaz Afsana Borsha Staff

Hi

Thanks for contacting us and sorry for your issue. Could you please give me your screenshot again? You can use this for uploading screenshot.

https://imgur.com/upload

-Regards.

Mehtaz Afsana Borsha Staff

Hi,

  • delete all cache
  • Clear the Browser cache.
  • Test SP Page Builder editor using the 2nd (alternative) browser. If you have Chrome (as the default browser), use Firefox, Safari, or Opera.
  • The SPPB license key should be taken from the JoomShaper dashboard: https://www.joomshaper.com/dashboard/frontview
  • Check if you added the correct e-mail & license key in Settings, and if were saved.

Then check again please.

Mehtaz Afsana Borsha Staff

Hi

Is this solved now? If yes, you can then close this post by accepting the answer.

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