I am using Helix 2.1.2 under Joomla 5.2.6 (or 5.3.0) and it is unable to upload image under article->Blog Media->Featured Image option (see screencap link below).
When i checked the internet this what i got:
Template/Framework Issues:
Incompatible Template:
If you're using a template or framework (like Helix Ultimate) that's not fully compatible with the current Joomla version, it can lead to unexpected behavior.
https://prnt.sc/ENNWmKVcHdIMHello Murugappan Ramanathan,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing.
You have set your PHP memory limit to -1 (or unlimited). This is the issue here. Please increase the value to 512M or more. Then the images will be uploaded.
https://prnt.sc/tailVeDQADYG
Follow this documentation to explore more:
Solution: Cannot upload images in the blog option
Best regards
I have reset the PHP memory limit to 1024M and it worked. The question i have for you is: When the limit was set to -1, why is it i could upload when using Joomla Media Manager but fails when i use this option under Helix Ultimate?
Thanks for your question. Sorry, I do not know the exact answer of this. I will talk to the developer team and let you know.
I have talked with the team. It will be reviewed and fixed. Thanks for your patience.
