Currently, I am using Mamp Pro to host my test websites before I upload them to a live host. I recently purchased the Personal Subscription Plan to create and test a Joomshaper template & SP Page Builder Pro.
Is there an issue using 2 joomshaper templates in one website? I started out with the helix ultimate template then I added the Stratos template. Currently, I can not see the template preview when I use the Stratos template on 1 page. Instead I get 500 server error.
Hi Steve,
Thank you for reaching out.
Yes, you can absolutely use multiple templates on your website — it shouldn’t cause any issues.
Regarding the 500 error you’re experiencing, this typically indicates an internal server issue. To investigate further, I’ll need to take a look at your site.
Could you please provide temporary administrator access to your Joomla backend? You can safely share the credentials in the hidden content section. Also, I recommend taking a full backup of your site before any changes are made.
Once I have access, I’ll begin troubleshooting and identify the root cause of the error.
Looking forward to your response.
Best regards,
As I have mentioned previously, the website is hosted on my laptop using MAMP pro. So there is no access to the website.
Please ask your colleagues if they have used 2 joomshaper templates in 1 website was there an issue in doing so.
You can create a backup using Akeeba and then share it with me.
Please, check screenshot.
Thanks
I know you are trying to help. I tried to access The site at https://imgbb.co/
I received the following: has experienced a network protocol violation that cannot be repaired.
The page you are trying to view cannot be shown because an error in the data transmission was detected.
Please contact the website owners to inform them of this problem.I have provided you a link for you to see a video of the issue.
Yes, Please give me a Akeeba backup file.
Thanks
I have provided you link to proton drive along with username and password
I’ve identified the issue and forwarded it to our development team. I’ll keep you updated as soon as I hear back from them.
Thank you!