Easystore setting error - Forum | JoomShaper
Staff replied EasyStore

Easystore setting error

Asked by Jean-Pierre 1 year ago Last activity 1 year ago

Hello,
When I try to access the settings in easystore, I get the following error message :

Unhandled Runtime Error

TypeError: can't access property "call", n[e] is undefined

Please open the browser console for more information!
Call Stack
d

store/js/app/admin.settings.js (1:93586)
22450

store/js/app/4477.js (1:4815)
d

store/js/app/admin.settings.js (1:93591)

4 replies

Atick Eashrak Shuvo Staff

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Jean-Pierre Asked this

Hello,
I've made a backup of the site and created a temporary superuser account for you.

Jean-Pierre Asked this

web site :

Atick Eashrak Shuvo Staff

Apologies for the inconvenience. Upon checking, I wasn’t able to reproduce the issue on my end. Could you please clear your browser cache and try again? If the issue persists, kindly share a screen recording so we can investigate further.

Thank you for your cooperation.

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