Easystore Setting Error - Question | JoomShaper
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Easystore Setting Error

J

Jean-Pierre

EasyStore 2 months ago

Hello, When I try to access the settings in easystore, I get the following error message :

Unhandled Runtime Error

TypeError: can't access property "call", n[e] is undefined

Please open the browser console for more information! Call Stack d

store/js/app/admin.settings.js (1:93586) 22450

store/js/app/4477.js (1:4815) d

store/js/app/admin.settings.js (1:93591)

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4 Answers
Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #198870

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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J
Jean-Pierre
Accepted Answer
2 months ago #198872

Hello, I've made a backup of the site and created a temporary superuser account for you.

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J
Jean-Pierre
Accepted Answer
2 months ago #198873

web site :

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Atick Eashrak Shuvo
Atick Eashrak Shuvo
Accepted Answer
Support Agent 2 months ago #198874

Apologies for the inconvenience. Upon checking, I wasn’t able to reproduce the issue on my end. Could you please clear your browser cache and try again? If the issue persists, kindly share a screen recording so we can investigate further.

Thank you for your cooperation.

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