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Request failed with status code 500

Asked by Marek N 1 year ago Last activity 1 year ago

Accepted answer

Marked as the solution
Rashida Rahman Staff

Well, I have done that for you.

Please check and let me know.

3 more replies

Rashida Rahman Staff

Hi there!

Sorry for the inconvenience you're experiencing.

The issue you're facing may be related to a mismatch in the database structure prnt.sc/9rGOlWL6KQKK.

To resolve this, please follow these steps:

  1. Update the database structure by navigating to System > Maintenance > Database in your Joomla backend and clicking the “Update Structure” button if prompted prnt.sc/wbEs3rtFFiFa.
  2. Reinstall the latest version of SP Page Builder Pro by downloading it from the following link: SP Page Builder Pro - Latest Version

This should resolve the issue.

If the problem persists after following these steps, please let me know. I’ll be happy to investigate further. Thank you for your patience and understanding.

Best regards,

Marek N Asked this

Thank you

Rashida Rahman Staff

You are always welcome:)

Have a nice day!

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