Request Failed With Status Code 500 - Question | JoomShaper
SP Page Builder 6 is Here! Learn More →

Request Failed With Status Code 500

MN

Marek N

General 2 months ago

Problem

Request failed with status code 500

https://prnt.sc/lmcEaI-DXbFt

0
4 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #199982

Well, I have done that for you.

Please check and let me know.

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #199979

Hi there!

Sorry for the inconvenience you're experiencing.

The issue you're facing may be related to a mismatch in the database structure prnt.sc/9rGOlWL6KQKK.

To resolve this, please follow these steps:

  1. Update the database structure by navigating to System > Maintenance > Database in your Joomla backend and clicking the “Update Structure” button if prompted prnt.sc/wbEs3rtFFiFa.
  2. Reinstall the latest version of SP Page Builder Pro by downloading it from the following link: SP Page Builder Pro - Latest Version

This should resolve the issue.

If the problem persists after following these steps, please let me know. I’ll be happy to investigate further. Thank you for your patience and understanding.

Best regards,

1
MN
Marek N
Accepted Answer
2 months ago #200086

Thank you

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 months ago #200125

You are always welcome:)

Have a nice day!

0