Hi!
When clicking on a module this message appears: Request failed with status code 500 in editor
SP Builder version 5.7.2
Joomla 5.3.3
Do you have any idea what this could be?
Thanks.
Luc
Solved
SP Page Builder
Request failed with status code 500 in editor
Accepted answer
Marked as the solution
Atick Eashrak Shuvo Staff
You’re most welcome, Luc. I’m glad to hear the issue is now resolved. Please don’t hesitate to reach out if you need any further assistance.
Please marked the issue as solved
6 more replies
Mr Stuart Forrester
Hi
I had the same issue about 20mins ago adding my license etc. All seems to be working now, so may just have been a server blip.
Cheers
Stuart
Luc Asked this
We've had the issue for a few days now. So I don't think it's a server issue.
Atick Eashrak Shuvo Staff
Hello Luc,
Thank you for reporting this issue, and I'm sorry for the inconvenience you're experiencing with the editor.
To help resolve this "Request Failed With Status Code 500" error, could you please grant me temporary administrative access to your site? This will allow me to investigate the cause directly.
Before providing credentials, please ensure you have a complete backup of your site for data security.
Looking forward to your response.
Best regards
Luc Asked this
Thanks for the replay.
Credintials in the hidden section.
Best regards
Luc
Atick Eashrak Shuvo Staff
Hello Luc,
Sorry for the inconvenience this issue with the editor is causing. Could you please check if the problem is resolved now on your end?
Looking forward to your response.
Best regards
Luc Asked this
Yes thanks.
Issue is fixed.
Luc
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