Solved SP Page Builder

404 errors in dynamic content with SP Pagebuilder 6.0

Asked by Visuair 1 year ago Last activity 1 year ago

After update, all the pages that goes to dynamic content with 404 error:

Accepted answer

Marked as the solution

Ziaul Kabir Staff

1 year ago · edited

Hello,

We’ve identified the issue and plan to include a fix in the upcoming release.

Thank you for your understanding.

Best regards,

Visuair Asked this

1 year ago

Hi, after the latest update, everything seems to be working perfectly now. If I find any other issues, I'll report them.

Thank you very much, great support!

Ziaul Kabir Staff

1 year ago

You are welcome. We greatly value your opinion and would love to hear your feedback about SP Page Builder. If you could spare a moment, it would mean a lot to us!

You can share your review here:

Joomla Extensions Directory

Trustpilot

13 more replies

Ziaul Kabir Staff

1 year ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Visuair Asked this

1 year ago

I've restored my Joomla site from a yesterday server backup, so SP Pagebuilder version now is 5.7.2. Feel free to update SP Pagebuilder to 6.0 because I can restore server backup from yesterday again.

Some pages from the map are affected by 404 errors in https://www.visuair.com/donde

Best regards.

Ziaul Kabir Staff

1 year ago

Before, there as a database structure issues here, I have updated it, and install v6.0.0 now there is no issues.

You can check.

Thanks

Visuair Asked this

1 year ago

Hi. No, issues stills. Check from hidden content (only a few of them)...

Ziaul Kabir Staff

1 year ago

Please, removed one from here https://prnt.sc/qP183iap5V7k also you need delete it from trash, otheriwse it will throw error.

Please, create details page for your each dynamic collection, otherwise you will see error when you try to visit this collections details page.

Thanks

Visuair Asked this

1 year ago

Ok, I've remove one of this (/donde) and deleted it form trash. Also I've now only one dynamic collection and one page for this dynamic collection.

There are still 404 same errors...

Ziaul Kabir Staff

1 year ago

Please, check now.

Thanks

Visuair Asked this

1 year ago

It works now because I've restored the backup from yesterday. You need to check this issues in SP Pabebuilder 6.0

Visuair Asked this

1 year ago

I've restored everything to yesterday's backup because I can't afford to have my company's website with these errors, as I'm losing business opportunities. SP Pagebuilder 6.0 is causing all of this; you need to check it because 404 errors are unacceptable.

Ziaul Kabir Staff

1 year ago

Okay, then please create an Akeeba backup using Akeeba Extensions and share the backup file with me.
I will fix the issue and send you the details afterward.

Thanks!

Visuair Asked this

1 year ago

You can download it.

Best regards

Ziaul Kabir Staff

1 year ago

This is not the correct method to share a backup file. Please share it via Google Drive, Dropbox, or another file-sharing service.

Thanks.

Visuair Asked this

1 year ago

Google Drive

Ziaul Kabir Staff

1 year ago

This backup have a issues, please, check screenshot: https://prnt.sc/HzVdXtaR1FSb

Thanks

Visuair Asked this

1 year ago

Try again

Visuair Asked this

1 year ago

Have you managed to download it? Regards.

Ziaul Kabir Staff

1 year ago

Yes, I apologize for the delayed response.

I am currently on paternity leave, so I’ll need a bit more time to investigate the issues. Initially, I noticed some problems with the routing.

I’ll need some additional time to pinpoint the specifics.

Thank you for your understanding.

Visuair Asked this

1 year ago

Hi, no problem, the time you need to improve is time well spent.

Best regards

Visuair Asked this

1 year ago

Hi,

Did you find any soluion?

Best regards

Ziaul Kabir Staff

1 year ago

Hello,

As you know, I was on paternity leave, and I’ve returned to the office today.
I will look into this matter and get back to you as soon as possible.

Thank you for your patience and understanding.

Best regards,

Ziaul Kabir Staff

1 year ago

Hello,

I’ve identified the issue. Some of your tags have aliases that are the same as your dynamic content item aliases. Please change the alias for one of them — this should resolve the issue.

Thank you.

Best regards,

Visuair Asked this

1 year ago

Thank you very much! It seems that by changing the slug of the tags it is blog now if it is working correctly. But another problem has appeared: the special characters of the Spanish language appear with some very rare symbols in all de dynamic pages of the frontend. How can I solve it?

Best regards

Ziaul Kabir Staff

1 year ago

Hello,

The issue seems related to character encoding.
Please make sure your site and database use UTF-8 encoding, and that your template includes <meta charset="utf-8"> in the head section.
Also, check that your .htaccess file doesn’t force a different charset.

This should fix the special character issue.

Best regards,

Visuair Asked this

1 year ago · edited

Thank you. It only affects dynamic content pages, and they already have <meta charset="utf-8"> in the header. The database is also using UTF-8 encoding, and nothing in the .htaccess file is forcing a different encoding. This occurred after updating to SP Pagebuilder 6.0 and is only affecting the text on dynamic content pages (not even their titles).

It only affects to rich text fields.

Any solution?

Best regards

Ziaul Kabir Staff

1 year ago · edited

Please, share a screenshot of your issues.

Thanks.

Visuair Asked this

1 year ago

Hi, any of the pages I'm sending you below, all of them with dynamic content (this only happens with dynamic content).

Thanks

Ziaul Kabir Staff

1 year ago

On my local test environment, there is no issues. Please, check your hsoting environment or database engine, collations etc.

Thanks

Visuair Asked this

1 year ago

Did you update in your local environment to SP Pagebuilder 6.0?

Ziaul Kabir Staff

1 year ago

Yes.

Visuair Asked this

1 year ago

As you can see in the following link, once the backup is restored to SP Pagebuilder 5.7.2, all the strange characters in the dynamic content pages disappear. Same server, same encodings. Honestly, I think it's a problem with the SP Pagebuilder 6.0 update. Regards.