Hello, i can't import any layouts i get: "Request failed with status code 500" error, Then i was banned from the website and not just me all our servers are banned.
We manage a lot of websites so naturally there will be many many requests from our servers, so i don't understand the ban.
Staff replied
General
Banned Error 1015 Rate limited
3 replies
Rashida Rahman Staff
Hello,
We apologize for the inconvenience caused.
Our site is currently undergoing maintenance to improve your experience.
During this time, access to certain features, including product downloads, may be temporarily unavailable. We are working diligently to complete the maintenance as quickly as possible. Please check back later, or feel free to reach out to us if you have any urgent concerns.
Thank you for your understanding and patience.
Rashida Rahman Staff
Hi,
The issue is now resolved!
Please clear your Joomla and browser caches deeply and try again.
https://share.cleanshot.com/J38xTKVW
https://share.cleanshot.com/dR0n8dx7
Kindly, do let me know if you need further help.
Best regards,
PhoenixGB
Turn off the crappy rate limiting!
Rashida Rahman Staff
Hi @PhoenixGB,
I apologize for the inconvenience. We’ve recently implemented rate-limiting features — the current limit is 100 requests per 10 seconds. If you’re not logged in, please avoid attempting multiple sign-ins at once or clicking the “Sign In” button repeatedly.
Kindly try clearing your browser cache and let me know if the issue persists.
Best regards,
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