EasyStore v1.7.2 - Unhandled Runtime Error: TypeError: Cannot read properties of undefined (reading 'call') - Forum | JoomShaper
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EasyStore v1.7.2 - Unhandled Runtime Error: TypeError: Cannot read properties of undefined (reading 'call')

Asked by Alejandro 11 months ago Last activity 10 months ago

Hello,

I installed the Allura template, updated to Joomla 5.4.0, updated both PageBuilder and EasyStore, and everything works fine except when I click on the Settings option in EasyStore.

I already cleared the cache and reinstalled the component, but the error persists.

Unhandled Runtime Error: TypeError: Cannot read properties of undefined (reading 'call')

The browser console:

admin.vendors.js?1.7.2:1 TypeError: Cannot read properties of undefined (reading 'call')
    at f (admin.settings.js?1.7.2:1:94137)
    at 57308 (9413.js:1:190)
    at f (admin.settings.js?1.7.2:1:94137)
    at 69413 (9413.js:1:1617)
    at f (admin.settings.js?1.7.2:1:94137)
    at 22450 (2450.js:1:7070)
    at f (admin.settings.js?1.7.2:1:94137)
Is @ admin.vendors.js?1.7.2:1
(anónimas) @ admin.vendors.js?1.7.2:1
ca @ admin.vendors.js?1.7.2:1
Bl @ admin.vendors.js?1.7.2:1
Sl @ admin.vendors.js?1.7.2:1
kl @ admin.vendors.js?1.7.2:1
(anónimas) @ admin.vendors.js?1.7.2:1
Ec @ admin.vendors.js?1.7.2:1
oc @ admin.vendors.js?1.7.2:1
E @ admin.vendors.js?1.7.2:1
O @ admin.vendors.js?1.7.2:1

admin.settings.js?1.7.2:1  GET https://demo.flexweb.cloud/shop/media/com_easystore/js/app/admin.settings.js.map 404 (Not Found)
(anónimas) @ admin.settings.js?1.7.2:1
setTimeout
value @ admin.settings.js?1.7.2:1
(anónimas) @ admin.vendors.js?1.7.2:1
ca @ admin.vendors.js?1.7.2:1
Bl @ admin.vendors.js?1.7.2:1
Sl @ admin.vendors.js?1.7.2:1
kl @ admin.vendors.js?1.7.2:1
(anónimas) @ admin.vendors.js?1.7.2:1
Ec @ admin.vendors.js?1.7.2:1
oc @ admin.vendors.js?1.7.2:1
E @ admin.vendors.js?1.7.2:1
O @ admin.vendors.js?1.7.2:1

VM3162:2 Uncaught (in promise) SyntaxError: Unexpected token '<', "
<!doctype "... is not valid JSON

6 replies

Oldest first Newest first Most helpful
Ziaul Kabir Staff
11 months ago

Hello Ximware,

Thank you for reaching out to us.

First, please check for any database structure issues by going to System → Maintenance → Database. If any issues are found, select EasyStore and click Update Structure.

If the issue persists, please reinstall EasyStore, then clear both your Joomla and browser cache before checking again.

Thank you,

Ziaul Kabir Staff
11 months ago

From my end, There is no issues. Please, clear your joomla and browser cache or try from different browser.

Thanks

Alejandro Asked this
11 months ago

Hello again,

I have tested three different browsers (Chrome, Chromium and Brave) and cleared the cache on all of them, but I still get the same error message.

Which browser did you try? Firefox?

Thanks

Ziaul Kabir Staff
10 months ago

Hello,

I am checking from Chrome.

I logged in from my colleague’s PC and didn’t encounter any issues. You can share an AnyDesk or TeamViewer link so I can check the issue directly on your PC.

We’re available during our Dhaka office hours (GMT+6), from 10 AM to 6 PM, Sunday to Friday.

Please let me know your update.

Thank you,

Alejandro Asked this
10 months ago

Hello,

I think I can at 17:30 Dakha time. Are you available at that time?

Please let me know if you are available at that time, how we can communicate to access my computer via AnyDesk.

Thanks,

Ziaul Kabir Staff
10 months ago

OK, Then share your anydesk code in Hidden Content at 17:30PM Dakha time.

I will check your response here.

Thanks

Alejandro Asked this
10 months ago

Hello,

I can right now. Can you?

Thank you

Ziaul Kabir Staff
10 months ago

Please, note that We’re available during our Dhaka office hours (GMT+6), from 10 AM to 6 PM, Sunday to Friday.

Thanks for your understanding.

Best regards,

Alejandro Asked this
10 months ago

Hello Ziaul,

Today I updated SP Page Builder to version 6.1.2, which became available today, and this fixed the EasyStore ‘Settings’ page. Does this make sense to you?

Ziaul Kabir Staff
10 months ago

That was maybe from some caching.

It’s great to hear that your issue has been resolved.
If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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