Something Went Wrong! - Forum | JoomShaper
Solved EasyStore

Something Went Wrong!

Asked by Yofie Setiawan 10 months ago Last activity 10 months ago

Hi,

I try to fresh install EasyStore, but when i try to open the settings to configure things, i got error message. Something Went Wrong!

What to do?

https://ibb.co.com/cKvfcfKy

Accepted answer

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Atick Eashrak Shuvo Staff
10 months ago

Hi,

Glad to hear everything is working now.

To clarify the issue: the message you were seeing was caused by a PHP deprecation notice. This happens when your server is running a newer PHP version (e.g., PHP 8.1+), and certain older syntax or parameters in an extension are marked as “deprecated” by PHP. These notices are not actual errors, but they can appear on the screen when Error Reporting is set to Maximum, which can interrupt normal processes during installation.

In your case, I adjusted the Joomla Error Reporting setting to System Default, which prevents these deprecation notices from being displayed. This is why the EasyStore installation now completes without interruptions.

I’ve already informed our development team about the specific PHP deprecation notice so they can include a fix in an upcoming update.

If you run into anything else or need further assistance, feel free to let me know.

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Atick Eashrak Shuvo Staff
10 months ago

Hello Yofie Setiawan,

Sorry for the inconvenience you're experiencing.

To help resolve this issue, could you please grant me temporary administrative access to your site? This will allow me to investigate thoroughly.

Before providing credentials, please ensure you've created a complete site backup for data security.

Looking forward to your response.

Best regards

Yofie Setiawan Asked this
10 months ago

Hi Atick,

Here it is...

Atick Eashrak Shuvo Staff
10 months ago

I apologize for the inconvenience caused. Could you please check now and let me know if the issue is resolved on your end?

Looking forward to your response.

Best regards

Yofie Setiawan Asked this
10 months ago

Hi Atick,

It works now. But can you share the troubleshoot steps? Because everytime i clean install EasyStore it always hit that same error message.

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