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Purchase URL not working

Asked by Pius Degonda 9 months ago Last activity 9 months ago

Hello. I am using the Strings template with Joomla 5.
I have entered everything in the Albums component. Only the purchase URL is not being transferred. The template always displays the # symbol in the frontend. Can you help me with this? Thank you.

Accepted answer

Marked as the solution
Ziaul Kabir Staff
9 months ago

It’s great to hear that your issue has been resolved.
If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

6 more replies

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Ziaul Kabir Staff
9 months ago · edited

Hello Pius,

Thanks for reaching out to us.

Please, replace this paths JRoot/components/com_spstrings/views/album/tmpl/default.php code with with this:

default.php.zip

Thanks

Pius Degonda Asked this
9 months ago

Hello,
Thank you for the file. I have replaced the file. Unfortunately, the link still does not work. The URL should appear, but unfortunately a # still appears. What can I do?
Thank you very much.

Ziaul Kabir Staff
9 months ago

Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Pius Degonda Asked this
9 months ago

Hello
Wow, thank you very much for your support. Here is the administrator access. I have also created a backup.
Thank you very much.

Ziaul Kabir Staff
9 months ago

Issues resolved.

Please, check now.

Thanks

Pius Degonda Asked this
9 months ago

Wow. Perfect. Thank you very much for the great support.

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