Hi,
On helix version 2.2.1.
I did not the test on helix 2.2.2 due to major bug not solved related to offcanvas menu not solved from your site
When I set these options to hide a position here https://prnt.sc/qGbA8Ka_Jlw6 , then does not work on frontend, position is still visible here https://prnt.sc/13X0BA4W5YhR
Why?
L.
Try to check after change the position name.
Hi there,
Thank you for reaching out. To check the issue from our end, please create a staging site and share its login credentials with us. Make sure you provide only the staging site details, not the live site access. This is important because if any issue occurs while we’re working, it will affect only the staging site, not the live one. We want to maintain full transparency between the user and our support team.
Note: I have checked my end and it works fine.
Best regards,
Toufiqur Rahman (Team Lead, Support)
can I provide to you a backup of the website, so you can reinstall it locally ?
Akeeba backup zip file.
I do not use akeeba, I can provide a tar.gz file + SQL export
It is the same, you can reinstall it anyway
Okay, Please share.
done, see Hidden Content area
Works fine when I change position name.
But is it normal?
I mean, why does not work when position name is search and why works when position name is other name?
No idea. I didn't see before this type of problem.
ok thanks
Probably somehow position "search" is different coded.
I use Resposive tab very often in Helix, and with other positions names it works always good. Now we both know to use, for example, "top3" not "search" ;]
ok thanks understood
