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Pagebuilder not working when creating a new module via pagebuilder , getting error messgae.

Asked by cee lippens 9 months ago Last activity 8 months ago

Hi-
i am trying to create a new ad module, via duplicating the "articels details ad" for the right side in sp pagebuilder and when i try to click the button to edit in the backend section i get "Unhandled Runtime Error
TypeError: Cannot read properties of undefined (reading 'xl')

Please open the browser console for more information!"

when i look further it says r

"vendors.min.js?0e2c5…1478b48ba5314a03f:2 TypeError: Cannot read properties of undefined (reading 'xl')
at Object.columnWrap (805.a3d2ce5….min.js:2:138611)
at no (805.a3d2ce5….min.js:2:137060)
at xs (vendors.min.js?0e2c5…ba5314a03f:2:528202)
at xl (vendors.min.js?0e2c5…ba5314a03f:2:585034)
at yc (vendors.min.js?0e2c5…ba5314a03f:2:574186)
at mc (vendors.min.js?0e2c5…ba5314a03f:2:574114)
at pc (vendors.min.js?0e2c5…ba5314a03f:2:573977)
at rc (vendors.min.js?0e2c5…ba5314a03f:2:570784)
at nc (vendors.min.js?0e2c5…ba5314a03f:2:569339)
at S (vendors.min.js?0e2c5…ba5314a03f:2:642759)
ca @ vendors.min.js?0e2c5…1"
Failed to load resource: the server responded with a status of 500 ()


i have cleared cashes and disabled mod security.
thanks
gazette template, J5!, downloaded two weeks ago.

Accepted answer

Marked as the solution
Ofi Khan Staff

Glad to know this.

9 more replies

Ofi Khan Staff

Hello cee lippens,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share a screencast of your issue to understand it better. Record a screencast and share via any drive link.

Best regards

cee lippens Asked this

I duplacated the Articles details ad SP builder module ( 2nd screen) to create new ad banners for the right side.
when i click on edit with backend editor button to add a module i get the first screen..
if i try the frontend button, i need to resign in and then i cant place any conponents on the screen.
thanks

https://imgur.com/a/iXhHG6a
https://imgur.com/a/iXhHG6a

cee lippens Asked this

access below

cee lippens Asked this

i was able to create a joomla module the "normal way" not in pagebuiilder and assign it o the blog and article pages--and it looks like that just worked..

Still cant create a banner module in SP pagebuilder..
on the one hand i have a solution for now, but still would like to figure out why i cant create on a SP pagebuilder module..

thanks for your patience.

Ofi Khan Staff

I have created a Test module. It works fine on backend and frontend editor.

Please check it.

cee lippens Asked this

HI, i not sure yet what it did, or if i can create in Sp module yet. i'll need to check in deeper..
BUT, when i went to look this moring the landing page had a ghost column pushing the content to the left, on artilce pages ads where missing from the right side, but showing up on blog pages.. SS added. I unpublished your test module and it went back to normal i'll try to use the SP pagebuikder to build a module later and see if its working later, i'll get back to you..
but the landing page has a ghost column again page
https://imgur.com/a/TfJgpUX
thanks

Ofi Khan Staff

It looks like you had Right position actiavated for the home page too. Hence, the module is visible on the home page.

Ofi Khan Staff

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

cee lippens Asked this

i solved this issue myself.

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