Pagebuilder Not Working When Creating A New Module Via Pagebuilder , Getting Error Messgae. - Question | JoomShaper

Pagebuilder Not Working When Creating A New Module Via Pagebuilder , Getting Error Messgae.

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cee lippens

SP Page Builder 1 month ago

Hi- i am trying to create a new ad module, via duplicating the "articels details ad" for the right side in sp pagebuilder and when i try to click the button to edit in the backend section i get "Unhandled Runtime Error TypeError: Cannot read properties of undefined (reading 'xl')

Please open the browser console for more information!"

when i look further it says r

"vendors.min.js?0e2c5…1478b48ba5314a03f:2 TypeError: Cannot read properties of undefined (reading 'xl') at Object.columnWrap (805.a3d2ce5….min.js:2:138611) at no (805.a3d2ce5….min.js:2:137060) at xs (vendors.min.js?0e2c5…ba5314a03f:2:528202) at xl (vendors.min.js?0e2c5…ba5314a03f:2:585034) at yc (vendors.min.js?0e2c5…ba5314a03f:2:574186) at mc (vendors.min.js?0e2c5…ba5314a03f:2:574114) at pc (vendors.min.js?0e2c5…ba5314a03f:2:573977) at rc (vendors.min.js?0e2c5…ba5314a03f:2:570784) at nc (vendors.min.js?0e2c5…ba5314a03f:2:569339) at S (vendors.min.js?0e2c5…ba5314a03f:2:642759) ca @ vendors.min.js?0e2c5…1" Failed to load resource: the server responded with a status of 500 ()


i have cleared cashes and disabled mod security. thanks gazette template, J5!, downloaded two weeks ago.

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10 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 weeks ago #217451

Glad to know this.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #214059

Hello cee lippens,

Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.

If you could kindly provide any additional information regarding the issue, it would greatly help me investigate and address it more efficiently. Please share a screencast of your issue to understand it better. Record a screencast and share via any drive link.

Best regards

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cee lippens
Accepted Answer
1 month ago #214068

I duplacated the Articles details ad SP builder module ( 2nd screen) to create new ad banners for the right side. when i click on edit with backend editor button to add a module i get the first screen.. if i try the frontend button, i need to resign in and then i cant place any conponents on the screen. thanks

https://imgur.com/a/iXhHG6a https://imgur.com/a/iXhHG6a

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CL
cee lippens
Accepted Answer
1 month ago #214075

access below

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CL
cee lippens
Accepted Answer
1 month ago #214077

i was able to create a joomla module the "normal way" not in pagebuiilder and assign it o the blog and article pages--and it looks like that just worked..

Still cant create a banner module in SP pagebuilder.. on the one hand i have a solution for now, but still would like to figure out why i cant create on a SP pagebuilder module..

thanks for your patience.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #214117

I have created a Test module. It works fine on backend and frontend editor.

Please check it.

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cee lippens
Accepted Answer
1 month ago #214146

HI, i not sure yet what it did, or if i can create in Sp module yet. i'll need to check in deeper.. BUT, when i went to look this moring the landing page had a ghost column pushing the content to the left, on artilce pages ads where missing from the right side, but showing up on blog pages.. SS added. I unpublished your test module and it went back to normal i'll try to use the SP pagebuikder to build a module later and see if its working later, i'll get back to you.. but the landing page has a ghost column again page https://imgur.com/a/TfJgpUX thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago #214325

It looks like you had Right position actiavated for the home page too. Hence, the module is visible on the home page.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 weeks ago #217369

Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.

If you need further assistance, feel free to let us know!

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cee lippens
Accepted Answer
2 weeks ago #217389

i solved this issue myself.

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