problems with mobile menus - Forum | JoomShaper
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problems with mobile menus

Asked by Renato Zampaletta 9 months ago Last activity 8 months ago

Hi, I'm having trouble browsing from my smartphone. Here's the link: www.infolabio.eu/bravetti. Can you help me? Thank you so much.

4 replies

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Ziaul Kabir Staff
9 months ago

Hello Renato,

Thanks for reaching out to us.

Could you please let me know what type of issues you are facing?

You can add screenshot of your issues.

Thanks

Renato Zampaletta Asked this
8 months ago

Ciao, this is using the Magnin template. On your smartphone, turn on the pulsating menu if you press the button and click on the other menu.

Ziaul Kabir Staff
8 months ago

Hello Renato,

Thank you for the clarification.

We understand the issue now — it seems to be related to the mobile (pulsating) menu behavior on smartphones when using the Magnin template, especially when opening the menu and clicking on another menu item.

To investigate this properly, could you please:
• Share a short screen recording or screenshots showing the issue
• Let us know your device and browser (Android/iOS, Chrome/Safari)
• Confirm whether the issue happens on all pages or only specific ones

This information will help us identify whether it’s a template-related or mobile menu interaction issue.

Looking forward to your response.

Best regards,

Renato Zampaletta Asked this
8 months ago

smartphone xiaomi android 14 - browser chrome
see video: https://www.infolabio.eu/bravetti/1.mp4

Ziaul Kabir Staff
8 months ago

I have taken this screenshot from one of our colleague’s Android smartphones, and I do not see any issues.

Please make sure the Chrome browser on your phone is up to date.

Thanks.

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