Problems With Mobile Menus - Question | JoomShaper

Problems With Mobile Menus

RZ

Renato Zampaletta

Template 1 day ago

Hi, I'm having trouble browsing from my smartphone. Here's the link: www.infolabio.eu/bravetti. Can you help me? Thank you so much.

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4 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 day ago #214675

Hello Renato,

Thanks for reaching out to us.

Could you please let me know what type of issues you are facing?

You can add screenshot of your issues.

Thanks

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RZ
Renato Zampaletta
Accepted Answer
1 day ago #214696

Ciao, this is using the Magnin template. On your smartphone, turn on the pulsating menu if you press the button and click on the other menu.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 23 hours ago #214724

Hello Renato,

Thank you for the clarification.

We understand the issue now — it seems to be related to the mobile (pulsating) menu behavior on smartphones when using the Magnin template, especially when opening the menu and clicking on another menu item.

To investigate this properly, could you please: • Share a short screen recording or screenshots showing the issue • Let us know your device and browser (Android/iOS, Chrome/Safari) • Confirm whether the issue happens on all pages or only specific ones

This information will help us identify whether it’s a template-related or mobile menu interaction issue.

Looking forward to your response.

Best regards,

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RZ
Renato Zampaletta
Accepted Answer
21 hours ago #214768

smartphone xiaomi android 14 - browser chrome see video: https://www.infolabio.eu/bravetti/1.mp4

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