i am trying to run Kidzy quickstart but it is giving me an error after installation - page not found - Class "JString" not found
Solved
Templates
Class "JString" not found - Kidzy quickstart
Accepted answer
Marked as the solution
Ziaul Kabir Staff
I’ve added a fix to the shared Akeeba Backup ZIP file.
Please restore and run this backup on your site and check the result.
Thanks.
9 more replies
Ziaul Kabir Staff
Hello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
Elias Chahine Asked this
Thanks for your help, sent in the hidden content
Elias Chahine Asked this
thanks a lot, it works, much appreciated
Ziaul Kabir Staff
It’s great to hear that your issue has been resolved.
If everything is working fine now, please mark the question as complete by accepting any of our answers.
Thank you!
Elias Chahine Asked this
8 months ago
· edited
hello please i am facing a problem with the template again, it is giving me connection timed out, if i clear the cache it wil work for a short time only. please help, thank you in advance
Ziaul Kabir Staff
What type of issues you are facing again, please add screenshot of your issues.
Thanks
Elias Chahine Asked this
8 months ago
· edited
thanks for your help, the problem is that the website sometimes is working normally and sometimes it stops and gives me :
This site can’t be reached
parlons-orthophonie.com took too long to respond.
Try:
Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUT
In the dashboad i have these notifications:
Automated Updates are disabled.
Backup up to date
Updates are available! 2
Joomla is up to date.
Override(s) to check! 24
No urgent privacy requests.
are they related to the problem or it is a hosting problem? i am using bluehost
Ziaul Kabir Staff
Hi Elias,
Thank you for the details.
The error you are seeing (ERR_CONNECTION_TIMED_OUT) indicates that the server is not responding in time, which is typically caused by a hosting or server-level issue, not by Joomla notifications.
Since the website works sometimes and fails at other times, this strongly suggests:
• Server resource limits being reached (CPU / memory)
• Temporary hosting throttling
• PHP or MySQL process crashes
• Firewall or security rules blocking requests
• Shared hosting instability
As you are using Bluehost (shared hosting), this behavior is unfortunately common when resource limits are exceeded.
Recommended next steps
- Check server error logs in Bluehost (especially around the time of the outage)
- Review CPU and memory usage
- Temporarily disable heavy extensions and test
- Ask Bluehost support specifically about:
• Resource limits
• Timeouts
• Server throttling - If the issue continues, consider upgrading hosting or moving to a VPS
Once the server is stable, we can recheck Joomla and extensions, but based on the symptoms, this is not caused by Joomla itself.
Please let me know what Bluehost support reports.
Elias Chahine Asked this
thanks the problem was from bluehost, after contacting them many time they escalated my case and they got it fix. their reply was:
While reviewing the DNS record, the A record of the domain was not completely propagated, due to which the website was throwing the error. Rest assured, I have repushed the DNS record, and it has completely propagated. The website is also loading fine without any issues on my end. I have attached the screenshot at the end of this email.
Should i worry about these notifications in my dashboard? specially the Overrides
Automated Updates are disabled.
Updates are available! 2
Override(s) to check! 24
Thanks a lot
Ziaul Kabir Staff
No, Need to worry about this.
Thanks
Elias Chahine Asked this
thanks
Log in to reply.