Big problem with Nestfund

Hi,

We apologize for the inconvenience caused by this issue. Please ensure that you are using the latest version of Helix Ultimate, as outdated versions can sometimes cause conflicts within the template administration interface.

If you are already on the latest version and the problem persists, please let us know your Joomla version, PHP version, and the exact versions of Nestfund and Helix Ultimate you are using. We will investigate this further and get back to you with a solution as soon as possible.

Thank you for your patience and cooperation.

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Yes

Could you please share a screen recording of this issue?

Hello Clay & Clay S.r.l.,

Sorry for the inconvenience you're experiencing with Nestfund.

To investigate this issue further, would it be possible to take a full backup of your site and examine it on my local machine?

Looking forward to your response.

Best regards