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SP PAGE BUILDER PRO 3.7.11 UPDATE FAILS

Asked by RICARDO MARTIN ORTEGA 5 years ago Last activity 5 years ago

Hello,
I have just updated SP Page Builder pro from 3.7.10 to 3.7.11 and extension manager sends message that update is correct, but when you try to open the web, there is a general error message:" 0 Cannot instantiate abstract class Joomla\CMS\Factory"
i will go back to previous version, please, check this issue.
I wait for your instructions
Thanks in advance,
Ricardo

Accepted answer

Marked as the solution
Muntasir Sakib Staff
5 years ago

Hello Ricardo,

Please download the file from here and install it again.

It will solve the issue.

Thanks!

5 more replies

Oldest first Newest first Most helpful
RICARDO MARTIN ORTEGA Asked this
5 years ago

Hi Muntasir,
That was the link I used 10 minutes ago to download the file. Have you updated the file to download rigth now?
kind regards,
Ricardo

Muntasir Sakib Staff
5 years ago

Hello there,

Yes, download the file now and install it again.

Thanks!

RICARDO MARTIN ORTEGA Asked this
5 years ago

Hi,

It works !!

Thanks for your fast solution !!

George van der Sijde
5 years ago

Please note that this issue also occurs on the free version. Download 3.7.11 direct from this site didn't do the trick for me. Installing an earlier version solved the error for now.

Muntasir Sakib Staff
5 years ago

Hello George,

Please create another forum post about your issue. We will look into the matter there.

Thanks!

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