SP PAGE BUILDER PRO 3.7.11 UPDATE FAILS - Question | JoomShaper
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SP PAGE BUILDER PRO 3.7.11 UPDATE FAILS

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RICARDO MARTIN ORTEGA

SP Page Builder 4 years ago

Hello, I have just updated SP Page Builder pro from 3.7.10 to 3.7.11 and extension manager sends message that update is correct, but when you try to open the web, there is a general error message:" 0 Cannot instantiate abstract class Joomla\CMS\Factory"
i will go back to previous version, please, check this issue. I wait for your instructions Thanks in advance, Ricardo

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6 Answers
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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #19623

Hello Ricardo,

Please download the file from here and install it again.

It will solve the issue.

Thanks!

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RICARDO MARTIN ORTEGA
Accepted Answer
4 years ago #19635

Hi Muntasir, That was the link I used 10 minutes ago to download the file. Have you updated the file to download rigth now? kind regards, Ricardo

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #19638

Hello there,

Yes, download the file now and install it again.

Thanks!

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RICARDO MARTIN ORTEGA
Accepted Answer
4 years ago #19670

Hi,

It works !!

Thanks for your fast solution !!

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GS
George van der Sijde
Accepted Answer
4 years ago #19676

Please note that this issue also occurs on the free version. Download 3.7.11 direct from this site didn't do the trick for me. Installing an earlier version solved the error for now.

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Muntasir Sakib
Muntasir Sakib
Accepted Answer
Support Agent 4 years ago #19752

Hello George,

Please create another forum post about your issue. We will look into the matter there.

Thanks!

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