Modal Popup Display - Forum | JoomShaper
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Modal Popup Display

Asked by Saint Maur International School 7 months ago Last activity 7 months ago

Hi, the modal popups on my site now display without the play icon (on chrome) or replaced with the FI6A caracters (on firefox)

https://www.stmaur.ac.jp/about-us-landing

How can I fix it?

Thanks

1 reply

Atick Eashrak Shuvo Staff
7 months ago

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

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