Helix Ultimate 2.2.4 - Forum | JoomShaper
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Helix Ultimate 2.2.4

Asked by De Wachter 6 months ago Last activity 6 months ago

Hi,
When I open my Helix Ultimate Template Options, I got "code_text" in the options instead of normal text.
example: HELIX_ULTIMATE_PRESETS instead of the option "Presets"

I can't see an option here to attach a printscreen but I hope that I explained it enough.
THX,
Jan

Accepted answer

Marked as the solution
Ziaul Kabir Staff

It’s great to hear that your issue has been resolved.
If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

3 more replies

Ziaul Kabir Staff

Hi Jan,

Thanks for reaching out.

It looks like the language strings are not loading properly, which is why you’re seeing values like HELIX_ULTIMATE_PRESETS instead of readable text.

Could you please try the following steps:
• Make sure Helix Ultimate is updated to the latest version.
• Go to Extensions → Manage → Discover and install any missing language files.
• Clear your Joomla and browser cache.
• Check if your site language is properly set and installed.

If the issue still persists, please share a screenshot or provide temporary Super Admin access in hidden content section so we can take a closer look.

Thanks!

De Wachter Asked this

See hidden content for acces to my staging site

Ziaul Kabir Staff

Is this your staging site: https://www.droomenspeel.be/?

Thanks

De Wachter Asked this

No , see below.

Ziaul Kabir Staff

Your provided credentials seems to be incorrect.

Please, re-check and provide correct one.

Thanks

De Wachter Asked this

Solved

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