Helix Ultimate 2.2.4 - Question | JoomShaper

Helix Ultimate 2.2.4

DW

De Wachter

Helix Framework 1 week ago

Hi, When I open my Helix Ultimate Template Options, I got "code_text" in the options instead of normal text. example: HELIX_ULTIMATE_PRESETS instead of the option "Presets"

I can't see an option here to attach a printscreen but I hope that I explained it enough. THX, Jan

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7 Answers
Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #220884

It’s great to hear that your issue has been resolved. If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #220818

Hi Jan,

Thanks for reaching out.

It looks like the language strings are not loading properly, which is why you’re seeing values like HELIX_ULTIMATE_PRESETS instead of readable text.

Could you please try the following steps: • Make sure Helix Ultimate is updated to the latest version. • Go to Extensions → Manage → Discover and install any missing language files. • Clear your Joomla and browser cache. • Check if your site language is properly set and installed.

If the issue still persists, please share a screenshot or provide temporary Super Admin access in hidden content section so we can take a closer look.

Thanks!

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DW
De Wachter
Accepted Answer
1 week ago #220827

See hidden content for acces to my staging site

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #220830

Is this your staging site: https://www.droomenspeel.be/?

Thanks

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DW
De Wachter
Accepted Answer
1 week ago #220833

No , see below.

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Ziaul Kabir
Ziaul Kabir
Accepted Answer
Support Agent 1 week ago #220869

Your provided credentials seems to be incorrect.

Please, re-check and provide correct one.

Thanks

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DW
De Wachter
Accepted Answer
1 week ago #220873

Solved

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