There's nowhere to put the license - Forum | JoomShaper
Staff replied SP Page Builder

There's nowhere to put the license

Asked by LadyWeb_Pty 6 months ago Last activity 5 months ago

7 replies

Mehtaz Afsana Borsha Staff
6 months ago · edited

Hi

Thanks for contacting us. Please make sure you have installed the latest version or Pro version of the page builder.

If the issue still persists after updating, please let us know your current version and provide more details so we can assist you further.

-Regards.

LadyWeb_Pty Asked this

If I install the pro version, will I lose the site's content?

Mehtaz Afsana Borsha Staff

Hi

No you will not lose the site's content. But for safety please first keep a full site backup and then install the pro version.

Rashida Rahman Staff

No, not at all. Even it is suggested that you need to install the pro over the lite one. No need to uninstall the lite one.

But keeping a full site backup before trying anything is a very good practice to be on the safer side.

Thanks!

Mehtaz Afsana Borsha Staff

Hi LadyWeb_Pty,

Is this solved now? If yes, you can then close this post by accepting the answer,

Rashida Rahman Staff

Hello,

We haven’t heard back from you regarding this issue. Could you please confirm if everything is working fine now?
If so, kindly accept the most helpful answer to close the post.

Best regards,

Rashida Rahman Staff

Hello @LadyWeb_Pty,

Hope you are doing well.

There is an Accept button below each reply. You can accept an answer there to officially close the post.

Thanks!

Mehtaz Afsana Borsha Staff

Hi,

Here is the accepting button under the reply, you can accept the answer from here:

accept_anwer.png

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