Hi! I'm having trouble with Page Builder. I previously had the free version 6 installed. Now I've installed version 6 Pro, but there seems to be some kind of error, especially with Layout Bundles and Section Library.
I'm using Helix Ultimate.
Staff replied
SP Page Builder
Page Builder 6 pro not working
Asked by ADRIAN RODRIGUEZ COUCEIRO
6 months ago
Last activity 6 months ago
3 replies
Atick Eashrak Shuvo Staff
Hi,
Thank you for reaching out, and apologies for the inconvenience you're experiencing.
To better understand the issue—particularly with the Layout Bundles after upgrading to the Pro version—could you please share a screenshot or a short screen recording of the problem? This will help us diagnose the situation more accurately.
Looking forward to your response.
Best regards
ADRIAN RODRIGUEZ COUCEIRO Asked this
ok, i send you 2 screenshots
Atick Eashrak Shuvo Staff
We apologize for any inconvenience this may have caused. Please ensure that you have correctly entered your license information in your SP Page Builder settings and registered your domain in your Joomshaper dashboard. If you have completed these steps and are still encountering the issue, we kindly ask you to refer to this documentation for further assistance:
https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting#i-have-the-pro-version-but-with-locked-pro-features
Paul Frankowski Senior Staff
Adrian, simple question: have you read that 1st tip: https://www.joomshaper.com/documentation/sp-page-builder/troubleshooting
follow all steps 1-8
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