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Page BuilderPage Builder
Get started

OverviewBuild any Joomla site visually, no code needed. Works with Joomla 5 and 6.
Overview

What's newWhat's new

DocumentationDocumentation
Design your site

Layout BundlesComplete websites for your industry, ready to customise.
Layout Bundles

InteractionsBring pages to life with scroll, mouse and tilt effects.
Interactions

Dynamic ContentBuild listings, directories and detail pages from your own content types.
Dynamic Content
Grow your audience

Form BuilderCollect leads and enquiries, with your own email templates.
Form Builder

Popup BuilderPromote offers at the right moment, with triggers and scheduling.
Popup Builder

CommentsLet readers discuss your articles and pages.
Comments
TemplatesTemplates
ExtensionsExtensions
Build your site

SP Page BuilderDesign any page visually, no code needed. EasyStore runs inside it.
SP Page Builder

Helix FrameworkThe free framework behind every JoomShaper template.
Helix Framework

Power AdminA cleaner, friendlier Joomla dashboard for you and your clients.
Power Admin
Run your business

EasyStoreSell online: products, payments and checkout, built into your pages.
EasyStore

SP BookingTake appointments and bookings, with calendars and online payment.
SP Booking

SP LMSSell courses with lessons, quizzes and certificates.
SP LMS

SP PropertyList properties, with agents, enquiries and search.
SP Property
Show your work

SP Easy Image GalleryResponsive image galleries in a few clicks.
SP Easy Image Gallery

SP Simple PortfolioShow your projects in a filterable grid.
SP Simple Portfolio
- All extensionsAll extensions
- Everything, one planAll Access, from $159.
  Everything, one plan Compare plans
ResourcesResources
Help

BlogBlog

DocumentationDocumentation

ForumsForums

Live ChatLive Chat

Release NotesRelease Notes
Company

AboutAbout

Affiliate ProgramAffiliate Program

ContactContact
PricingPricing

Staff replied SP Page Builder

Something went wrong!

Asked by nynol 5 months ago Last activity 5 months ago

Hello,

when I try to open Page Layouts in PageBuilder Pro, I get a 500 error – Something went wrong!

What could be causing this problem?

Thanks
Holger

3 replies

Ziaul Kabir Staff

5 months ago

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

nynol Asked this

5 months ago

Danke

Ziaul Kabir Staff

5 months ago

Please, check your test page, I alraedy import a layout without any issues.

Screenshot: https://prnt.sc/nXg9S0So_BbI

Thanks,

nynol Asked this

5 months ago

Great, it's working again.

What was the problem? I have another website with Joomla 6.1 that's having the same error.

Thanks, Holger

Ziaul Kabir Staff

5 months ago

Maybe caching.

If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

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