Hi,
About 10 days ago, I contacted the support team via chat because I was unable to update SP Page Builder from Joomla. I was informed that there is a bug and it would be fixed soon.
However, the issue is still not resolved.
I also tried another method — I downloaded the component and attempted to install it manually, but I received the error: “Error installing component.”
Could someone please assist me with this?
Thank you.
Hi,
quick question: Are you able to install any other "bigger" extension? Please make that test first.
If yes, please download SPPB again and install it.
The most common reason for a failed manual upload is that the component file size exceeds your server's allowed limit.
upload_max_filesize and post_max_size in your php.ini are set high enough (e.g., 32M or 64M). More details in SPPB documenation.Can confirm I have the update issue on 30 sites, if you try to manually download the file (from the update process) it is not available.
In that case please download directly from Download section (link below), then install it to update component.
I did this with last update. Now the same issue is there for the new update. It seams to be inside the updater tool. Clear message I get is that the download failed with a 403 error.
Manually I can download. Also verified the upload limit and post max size to be correct.
Also the issue is with multiple hosting parties
I was able to update my several websites, without any issue.
Hard to say why you get 403 error.
I am getting the same 403 error when I try to use the updater. I was able to manually update it though.
I will ask our team on Monday what it can be.
Hi,
Still the issue is not solved.
Can you download SPPB & install in classic way? Please do it by now.
I've done this multiple times. But I don't want to go through 30 plus websites each few weeks to to it manually....
Please look into this issue as it is clearly not something just on our server(s).
No, not able to do it by uploading as well, I am getting this error -
JInstaller: :Install: Error SQL Can't create table _______.____sppagebuilder_versions (errno: 150 "Foreign key constraint is incorrectly formed")
Extension installation stopped.
×
danger
Error installing component
Also, anyway it should be easily updated from the Joomla.
Using PHPMyAdmin from cPanel (Hosting Panel) create a empty table prefix_sppagebuilder_versions then install SPPB again. "prefix" is just example.
In general, It's but sometimes extra step is needed.
I am traveling and don't have any time to do this right now, especially not for 30+ websites. Will look into it later.
It tells me the table allready excists. Should I delete it?
Honestly last few updates are causing a ton of work...
Is is possible to give an update about this?
Because I got annoyed by seeing my sites were not up-to-date I went to every site to update them manually, only to see a new update today which also doesn't automatically update. This is becoming really anoying.
If your Joomla has that table already, don't delete it.
You can share access one of the sites (admin), so I can check.
Please see details in hidden field.
Hoi,
I installed today's version without any hacks or tricks etc
Just checked four different sites accross four different servers, still the same error. One cannot even find the update. For the record: I did rebuild the update Manifest file.
I cannot upload a screenshot now as I am on the road, but the error is exactly as I have for months.
I've shared two more sites in the hidden field so you can have a look. I don't know what you are doing differently, but it definately does not work for me.
On obs-dedobbe... I also uploaded SPPB to update it, no error messages etc.
Extensions: Install > Upload
Do the same on other sites.
Sorry this is getting really frustrating. I've been uploading every update manually since three or four updates. That is exactly the problem. Then when a new update comes I do the same each time. It is a lot of work plus the initial issue where it mentions the update site / path cannot be found isn't fixed with this.
update path is always the same (...) updates/com-sp-page-builder-pro-next.xml
sorry, but I don't know the reason of your problem.
I also have sites, and I can click update and works.