SP Page Builder Not Able To Update
Osho Nisarga Foundation
Hi,
About 10 days ago, I contacted the support team via chat because I was unable to update SP Page Builder from Joomla. I was informed that there is a bug and it would be fixed soon.
However, the issue is still not resolved.
I also tried another method — I downloaded the component and attempted to install it manually, but I received the error: “Error installing component.”
Could someone please assist me with this?
Thank you.
Paul Frankowski
Accepted AnswerHi,
quick question: Are you able to install any other "bigger" extension? Please make that test first.
If yes, please download SPPB again and install it.
The most common reason for a failed manual upload is that the component file size exceeds your server's allowed limit.
- PHP Settings: Ensure your
upload_max_filesizeandpost_max_sizein your php.ini are set high enough (e.g., 32M or 64M). More details in SPPB documenation. - Joomla Temp Directory: Go to System > Global Configuration > Server and verify that the "Path to Temp Folder" is correct and writable. If Joomla can't move the uploaded file to the /tmp folder, the installation will fail immediately.
Rvdzande
Accepted AnswerCan confirm I have the update issue on 30 sites, if you try to manually download the file (from the update process) it is not available.
Paul Frankowski
Accepted AnswerIn that case please download directly from Download section (link below), then install it to update component.
Rvdzande
Accepted AnswerI did this with last update. Now the same issue is there for the new update. It seams to be inside the updater tool. Clear message I get is that the download failed with a 403 error.
Manually I can download. Also verified the upload limit and post max size to be correct. Also the issue is with multiple hosting parties
Shawngela Pierce
Accepted AnswerI am getting the same 403 error when I try to use the updater. I was able to manually update it though.
Paul Frankowski
Accepted AnswerCan you download SPPB & install in classic way? Please do it by now.
Osho Nisarga Foundation
Accepted AnswerNo, not able to do it by uploading as well, I am getting this error -
JInstaller: :Install: Error SQL Can't create table _______.____sppagebuilder_versions (errno: 150 "Foreign key constraint is incorrectly formed")
Extension installation stopped.
×
danger
Error installing component
Also, anyway it should be easily updated from the Joomla.
Paul Frankowski
Accepted AnswerUsing PHPMyAdmin from cPanel (Hosting Panel) create a empty table prefix_sppagebuilder_versions then install SPPB again. "prefix" is just example.
In general, It's but sometimes extra step is needed.
Rvdzande
Accepted AnswerI am traveling and don't have any time to do this right now, especially not for 30+ websites. Will look into it later.