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Solved SP Page Builder Joomla 5 v6.10

Can't update to SP Page Builder 6.10 - Unable to detect Manifest File

Asked by Thomas Mühlbauer 2 days ago Last activity 5 hours ago

Hi all!

I'm having trouble updating to SP Page Builder Pro 6.10. A few weeks ago, I had the latest Pro version installed.
After my Pro license expired, I installed SP Page Builder 3.8.10.

I have since purchased a new Pro license, but I can no longer install the SP Page Builder Pro 6.10 package. When I upload the file, I now only see an error bar. Previously, I received an error related to the detection of the manifest file.

I have already tried removing all components related to SP Page Builder, but I am still unable to install the latest version.

Could someone please help me resolve this issue?

Many Thanks!
Tom

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
13 hours ago · edited

I tried a different method, and it helped. I disabled Joomla System Cache for a time of installation.

Yes, now you have SPPB 6.10, a new one.

In general, totally weird case, stubborn Joomla ;p

Thomas Mühlbauer Asked this
5 hours ago

Many thanks for your help, Paul!

Happy to hear that is was no layer 8 problem.;)

5 more replies

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Atick Eashrak Shuvo Staff
1 day ago

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Thomas Mühlbauer Asked this
1 day ago · edited

Hi!

Thanks for you quick responde.
In the hidden conetent I posted the credentials.

In case you need some more information from me, please let me know.

Best regards

Atick Eashrak Shuvo Staff
1 day ago

Can I take a full backup of your site?

Paul Frankowski Senior Staff
1 day ago · edited

Hi, If I may.. Something is blocking the installation of SPPB, even if I want to upload the package through Phoca Commander. And this is not a SPPB nor Joomla issue, it's something else (server firewall?). I bet that if I ran your website on my server or localhost, I could easily upload any file and install it.

Can you upload com_sppagebuilder_pro_v6.10.0.zip to /temp and /tmp folders using FTP or File Manager from cPanel, danke

Thomas Mühlbauer Asked this
1 day ago

Hi Paul,
thanks for you support!
I uploaded com_sppagebuilder_pro_v6.10.0.zip to /temp and /tmp folder.

Best regards
Thomas

Paul Frankowski Senior Staff
13 hours ago · edited

Thanks Thomas. I noticed; now I will try another method.

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