Unable To Update Helix 4 Package To SP Page Builder Pro
David
I have installed helixultimate_quickstart_j4_v2.0.11 successfully and everything works. I paid for the business package of SP Page Builder Pro. I downloaded com_sppagebuilder_pro_v4.0.5.zip. I went to System>Extensions>Upload Package File. I uploaded the com_sppagebuilder_pro_v4.0.5.zip and joomla reported it installed without error. When I go to the site now (front end, like a public user), I get the error page with the error image and error number is 0 with message of syntax error, expecting ')'
I have deleted my database, started completely over. Helix works fine, I can customize the default templates fine and create templates with SP Page Builder lite. Soon as I try to uplate the pro component, it breaks something somewhere. (thankfully there I make backups).
I cannot see any other way to enable the pro features and when I try to download anything with the "Pro" label on it, it simply tries to sell me the package again.
Tried the chat for help, guess that's only for pre-sales...they told me to come here for help.
Paul Frankowski
Accepted AnswerHi David,
Keep SPPB Pro 3.8 by now, honest advice. Wait with SPPB 4.0.5 upgrade few weeks.
In Joomla 4.2 you have to clear Joomla cache to remove "Pro" label.
David
Accepted AnswerGuess I am on my own.... so I tried something different.
I made a backup of my db and home directory after making many updates to the site content while waiting on an answer to my original question. Did not want to have to restart from scratch.
I thought, let's install an older version of SP Pagebuilder Pro. That seemed to work. Seems there is a version control issue. Version 3.8.8 seems compatible with Helix Ultimate 4, whereas SP Pagebuilder Pro 4.0.5. seems to be missing a closing ')' or causing on somewhere and will render your site to only produce and error page with error "0" and syntax error, expecting ')'
You are welcome tech support.